Your Safety Comes First
Learn about our multi-layer safety protections, configure trusted emergency contacts, and understand how our safety features function.
4-Digit Ride-Start PIN
Every RideFlow trip generates a unique 4-digit code. The driver cannot start the ride until they enter your code, ensuring you always get into the correct car with the right driver.
Vetted Drivers & Vehicles
All drivers undergo manual administration document review, driver license validation, and vehicle inspection before ever being permitted online.
Share Trip Route
Generate an encrypted, expiring tracking link with one tap. Friends or family can follow your route in real-time from any web browser without logging in.
Emergency Assistance Button & Explanation
How the in-app Emergency Button works:
When pressed, RideFlow opens your device's native phone dialer pre-filled with local emergency services (e.g. 911 in the United States) and displays your exact current street address and vehicle license plate.
⚠️ Important notice: Tapping the Emergency button does NOT automatically alert police or dispatch emergency responders on your behalf. You must speak directly to emergency dispatchers once the call is connected.